Wi-Fi hotspots in Australia, NZ and the Cook IslandsOver 100 locations. Over 24.8 million connections. Easy. Cheap. Reliable.
Some common inquiries we receive are listed below. You may be able to solve your query fastest by viewing the information here.
- If you purchased an access code online but have lost the code you should be able to retrieve the code here
- If you are having trouble sending email please read the information here
- If you forgot your password you will need to reset it here
- You can create a free user account here
- Information on how the Zenbu system works is available here
- You can order a Zenbu hotspot system here
- Answers to most other questions we are commonly asked are available here
You can currently contact us as follows. Note that different contact options are available at different times.
- email info@zenbu.net.au
- phone (02) 8188 2736
[ Phone hours 8am-3:00pm EST Monday-Friday * ]
* If possible, please call during our above phone hours. We assign these hours for taking calls. However, even outside of these hours we regularly check voice mail and if you leave a message we will always call you back as soon as possible.
Zenbu prefers email. You should always receive a reply to your email within 24 hours.
You can send us an email using the form below.
Note: If the skype button above doesn't work for you, please call 'ZenbuNetworks' in your Skype software. We will not receive any text messages sent to our Skype account only voice calls.